220-902 question 222 discussion


A user is unable to find the preferred default network printer in the printers list in the user
profile. Which of the following is the FIRST step that should be taken?

  • A. Map printer
  • B. Reboot computer
  • C. Check to see if printer is turned on
  • D. Log in as a different user and see if printer is mapped
Created 11 months, 2 weeks ago by ivanga1999


Yeah,, If it is not in the printer list of the user's profile, It is not installed.. then you need to Map the printer.


it seems like checking if the printer is on is a good FIRST step..the question could be saying 2 different alternate universe meanings..


I'm agree with Spaceopera678. This thing sould be checking if the printer is on because the question doesn't stated it!


Could ComptiA's moderator explain this for us please?


At least on my system, I can see my printer on the list even when it's turned off, so A is the best answer here.


Yes, if you're mapped to it, even if it's off it will show up but say "offline". So you need to map to it.